Read, signed off, reviewed annually. Every document below is available as a PDF.
How learners can appeal assessment outcomes or academic decisions.
How to raise a complaint and how we investigate and resolve it.
Our commitment to equal opportunity and inclusive practice across all courses and engagements.
How we identify, investigate and act on malpractice or maladministration in assessment and delivery.
How we assure the quality of our content, assessment, and learner experience.
How we accommodate learners with specific needs, disabilities or exceptional circumstances.
Our ongoing quality-monitoring activities across assessment and standardisation.
Our safeguarding responsibilities and Prevent-duty obligations for all learners.
How we collect, process and protect personal data in line with UK GDPR.
